shop - terms and conditions




Payment:
RALLI Design accepts electronic payments via PayPal.


Delivery:
We aim to dispatch orders with national couriers within 2 working days from the purchase date.
UK delivery should take approximately 2-5 working days from the dispatch date.
For deliveries outside the UK please email info@rallidesign.com for a shipping quote.
Shipping times are to be used as a guide only and are based on time from dispatch. RALLI Design cannot take responsibility for any delays to orders due to customs clearance or payment transaction delays.


Returns and cancellations:
Please contact us by email: info@rallidesign.com, telephone: +44 (0)208 741 0967 or by post: RALLI Design Limited, PO Box 67728, London, W6 6FP, United Kingdom.
If you wish to return your order you must inform us within 7 days from the day you placed the order.
If you receive the product in a damaged condition please contact us within 24 hours to arrange for a replacement.
We will process any refund due to you within 30 days of the day we receive your cancellation.
Refunds will be made via PayPal.
Returned products must be sent by registered post and in new, unused condition and in the original packaging.
Products are returned at your own risk. We will not issue a refund for products lost during return transit
or if there is any indication that the product has been used or damaged.
Unfortunately we cannot cover the cost of returning unwanted products to us unless they are damaged. Please ask for proof of posting when returning items to us.


Products:
We make every effort to ensure colours appear as realistic as possible on our website, we cannot guarantee exact colour depiction.


Prices:
All prices are inclusive of VAT at the current valid rate. We reserve the right to increase prices.


Privacy policy:
When you place an order, we will require your name, e-mail address, telephone number and delivery address. Without this information we will not be able to process your request or notify you of acceptance of your order. We may, unless you advise us otherwise, pass this information to our couriers or other agents in case they need to contact you to arrange the processing or delivery of your order.
RALLI Design does not share any information with third parties. RALLI Design does not store credit card and payment information.


Company info:
Registered address: RALLI Design Limited, 178 Bishopsgate, London, EC2M 4NQ, United Kingdom
Registered in England and Wales No. 7364722
VAT Reg No. 140 1324 72